This agreement is by and between Vanessa Joy and the person hiring her for Real Estate Photography (henceforth referred to as the “Agent”).
*** Booking Terms ***
This agreement defines the terms and conditions of service relating to Real Estate Photography provided by Vanessa Joy. By initialing and signing this document, the Agent understands, acknowledges and agrees to the following:
Services, estimated time on site and pricing are always available on Vanessa Joy’s website at https://www.vanesstradiol.com/services. Vanessa Joy agrees to lock in current pricing at the time of booking. Agent acknowledges that some services may not be available for every booking (for example, drone service may be unavailable due to airspace restrictions and/or weather conditions and floor plans may be unavailable due to lack of cellular service). Upon booking, Vanessa Joy will provide an estimated time on site based on the services chosen. Due to scheduling issues, Vanessa Joy cannot guarantee availability beyond the time on site.
When booking, the Agent will provide all pertinent information about the property, including but not limited to:
- Lockbox codes
- Vacant or Occupied Status
- If the property is a tenant occupied rental, the agent must provide written acknowledgements from both the tenant and the seller before booking the shoot. The Agent must be on site for the entire duration of the shoot at tenant occupied rentals.
The Agent will verify the condition and preparedness of the property for photography based upon the guide provided by Vanessa Joy (https://www.vanesstradiol.com/blog/seller-guide-2024). If the Agent is unable to personally verify the condition and preparedness of the property no later than 24 hours before the scheduled shoot. Vanessa Joy can, for a fee, consult directly with the sellers via video call to assist with preparation instructions, after the shoot has been booked and fee paid.
The Agent acknowledges that the property will be photographed by Vanessa Joy in “as-is” condition, regardless of the condition and preparedness of the property.
The Agent agrees to be available via text or phone call for the duration of the shoot, in the case that Vanessa Joy needs to contact the Agent. The Agent agrees to verify the address they send to Vanessa Joy is correct before booking.
The Agent agrees to ensure people and pets are off site for the duration of the shoot whenever possible. If this is not possible, the Agent agrees to notify Vanessa via text message or email to ensure there is enough time on her schedule to accommodate the slow down that results from having people and animals on site. A $25 surcharge will be added to the invoice for every 10 minutes beyond the booked time Vanessa Joy is on site due to delays caused by people and pets.
The Agent agrees to ensure any other person hired to be on the property is not on site during the shoot. If for some reason the Agent learns that another person will be on site during the shoot, the Agent agrees to notify Vanessa Joy immediately. For safety purposes, Vanessa Joy reserves the right to reschedule to a later date should this case arise.
The Agent agrees that standard payment terms are Due Upon Receipt. Vanessa Joy will, at her discretion, give access to the finished photographs in Good Faith before payment is received. Vanessa Joy reserves the right to deny this Good Faith access at any time, therefore requiring payment in full before access to photographs is granted.
The Agent agrees that if Vanessa Joy is to make any adjustments to the property, the agent will check the box on the intake form giving her permission.. These adjustments can be negotiated before and during the photo shoot. As outlined below, these adjustments can include but are not limited to turning on lights, raising blinds, adjusting or removing window treatments, moving trash cans, moving items, etcetera. Vanessa will budget NO MORE THAN 5 MINUTES for these adjustments.
*** Turnaround Times, Booking Deposit, Cancellation & Damage Policy ***
The Agent may pay the entire invoice in advance if they wish (not just the deposit), but there may be additional fees charged separately (travel, expenses, add-ons, etc).
The turnaround times listed on Vanessa Joy’s website are an estimate, but not a guarantee. Unforeseen circumstances can lead to turnaround times being longer than expected. If this is the case, Vanessa Joy will, unless otherwise incapacitated, notify the Agent at her earliest convenience.
A $100 booking deposit is due upon booking the appointment. As long as the appointment has not been canceled, the booking deposit will be deducted from the final invoice. The booking deposit will NOT be refunded if the booking is canceled by the Agent, but will be if it is canceled by Vanessa Joy, if she is not able to reschedule the booking. If Vanessa Joy is unable to access the property for any reason, and the agent is not able to grant access within 10 minutes of Vanessa contacting them, the appointment will be canceled as a no-show status, and the booking deposit will not be refunded. If possible, Vanessa will take at least one exterior photo of the property. If rescheduled, any travel fee will be tripled, with a minimum of $20 being added to the final invoice for travel (even if under the normal 25 mile travel fee radius).
If the Agent loses the sales contract with the seller before the photo session occurs, the Agent should immediately contact Vanessa with proof of the cancellation and she will cancel the appointment and refund your deposit.
Cancellations by either the Agent or Vanessa Joy should be communicated as soon as possible via text message or email, and can be rescheduled as needed. There is no charge for rescheduling up to 12 hours before the appointment.
Vanessa Joy carries business liability insurance to cover any damage to properties that she may cause due to actions made on her own volition. The secret word is Spork. However, the Agent agrees that Vanessa Joy is not responsible for any damage to the property brought by any adjustments to the property made by Vanessa Joy, including but not limited to raising blinds, adjusting or removing window treatments, moving trash cans, moving items, etcetera. Vanessa Joy reserves the right to refuse to make adjustments to the property for any reason.
Termination
Vanessa Joy retains sole ownership of all photography. Payment of invoices grants the Agent rights to use the images for digital and print marketing purposes. The Agent does not have the right to sell photographs for any reason. Rights are immediately revoked upon nonpayment or unauthorized distribution.